🇳🇿 Responsible Gaming

Gaming Responsibly

We're committed to promoting safe, healthy gaming habits and providing support for New Zealand players who may need assistance.

Our Commitment to You

While our games use virtual credits only, we believe in promoting healthy gaming habits and supporting our New Zealand community

Set Time Limits
Decide how long you'll play before you start and stick to it
Balance Activities
Maintain a healthy balance between gaming and other activities
Play for Fun
Remember that games are for entertainment, not as a way to solve problems
Take Regular Breaks
Step away from games regularly to maintain perspective

Recognizing Warning Signs

Even with virtual credits, it's important to maintain healthy gaming habits. Here are signs to watch for in yourself and others.

Signs in Yourself
Be aware of these potential warning signs in your own gaming behavior
  • Spending more time playing games than intended
  • Feeling anxious or restless when not playing
  • Playing games to escape problems or negative feelings
  • Lying about time spent gaming or hiding gaming activities
  • Neglecting work, family, or social responsibilities
  • Feeling guilty or ashamed about gaming habits
Signs in Others
  • Sudden changes in mood or behavior
  • Withdrawal from family and friends
  • Declining performance at work or school
  • Financial problems or unexplained money issues
  • Secretive behavior about online activities
  • Loss of interest in previously enjoyed activities

New Zealand Support Resources

If you or someone you know needs help with gambling-related issues, these New Zealand organizations provide free, confidential support

New Zealand Gambling Helpline
Free, confidential support 24/7 for gambling-related concerns

0800 654 655

Available 24/7

gamblinghelpline.co.nz

Problem Gambling Foundation
Counselling and support services across New Zealand

0800 664 262

Available Business hours

pgf.nz

Gambling Helpline Text Service
Text support service for those who prefer messaging

8006

Available 24/7

gamblinghelpline.co.nz

Quick Self-Assessment
Ask yourself these questions to evaluate your gaming habits

Time & Control

  • • Do you play longer than you intended?
  • • Do you find it hard to stop playing?
  • • Do you think about gaming when not playing?
  • • Do you play to escape problems?

Impact on Life

  • • Has gaming affected your relationships?
  • • Do you neglect responsibilities to play?
  • • Do you feel guilty about your gaming?
  • • Has your mood changed due to gaming?

If you answered "yes" to several questions: Consider reaching out to one of the support resources above for guidance and assistance.

Tips for Healthy Gaming

Simple strategies to maintain a healthy relationship with gaming

Set Time Boundaries
  • • Decide on play time before starting
  • • Use alarms or timers as reminders
  • • Take regular breaks every 30-60 minutes
  • • Avoid playing when tired or stressed
Maintain Balance
  • • Keep up with work and social activities
  • • Exercise regularly and eat well
  • • Spend time with family and friends
  • • Pursue other hobbies and interests
Stay Mindful
  • • Play for entertainment, not escape
  • • Be aware of your emotions while playing
  • • Don't play when upset or angry
  • • Talk to others about your gaming habits

Need Help or Have Questions?

We're here to support responsible gaming. If you have concerns about your gaming habits or need assistance, don't hesitate to reach out.

Contact Our Team

Reach out to our support team for assistance with account settings or responsible gaming features.

Professional Help

For gambling-related concerns, contact New Zealand's professional support services.

Remember

Gaming should always be fun and entertaining. If it stops being enjoyable or starts causing problems in your life, it's time to take a step back and seek support. You're not alone, and help is always available.